Our Team
The mission of Connections Community Services is to work with people to strengthen the pathways and tools they need for improved well-being, opportunities for development, and human connection.
We will work towards a better tomorrow by connecting our community and supporting our children, youth, and families to thrive and reach for their dreams.
Meet our staff!
Management Team
Daniel Suen
Executive Director / CEO
Daniel Suen
Executive Director / CEO
Daniel is a highly accomplished professional with extensive experience in youth counselling and program management. Throughout his career, he has consistently provided invaluable support to numerous youths and families, regardless of their circumstances. His expertise centers on life skills coaching, covering essential areas such as leadership development, self-esteem building, communication enhancement, and harm reduction strategies.
In addition to his counselling background, Daniel has excelled in leadership roles, serving as both a Youth Program Manager and a lead Case Manager & Employment Counsellor. His impressive track record includes organizing large-scale events, such as hiring fairs, awards ceremonies, overseas youth leadership camps, and community forums. Furthermore, Daniel is a seasoned guest speaker, contributing to a weekly radio youth talk-show, “Sharing Your Voice,” for over a decade on a local Asian broadcasting station.
Daniel’s commitment to community service has earned him recognition, including the “U-Roc Award” from the City of Richmond, the “Best Quality Client’s Service Award” from the Family and Community Support Service and accolades for his “Outstanding Contribution” to youth programs. His overarching goal is to empower today’s youth by helping them make informed academic and career choices, fostering personal growth, and promoting community engagement.
In his leisure time, Daniel actively organizes social events and enjoys outdoor activities like hiking, camping, and badminton. His commitment to continuous self-improvement, coupled with a wide range of interests, including motorcycling, cosmetics, yoga, life insurance, and bartending, reflects his passion for helping others succeed and sets him apart in all his endeavors.
Partners
Ram Gill
Human Resources (PeopleWise Solutions Ltd.)
Ram Gill
Human Resources (PeopleWise Solutions Ltd.)
Ram specializes in helping businesses create supportive workplace cultures where teams feel valued, leading to strong business results.
With 25 years of senior HR experience, Ram has worked with thousands of leaders and hundreds of teams. He holds a Chartered Professional in Human Resources (CPHR) designation and was a 2018 HR Professional of the Year Finalist (CPHR BC/Yukon). Link to Vide: Award of Excellence
Clients describe Ram as reliable, caring, and fun, creating a safe and supportive environment that builds confidence. Ram genuinely cares about people, helps create great workplaces, and strives to see others thrive both professionally and personally.
His leadership philosophy is simple: “If you want to go fast, go alone. If you want to go far, go as a team.” He believes strong relationships built on trust, communication, respect, and accountability are key to cultivating winning workplace cultures.
Fun Fact: Will drop almost anything to get a good “deal” on Marketplace 🤣
Ryan Chandra
Human Resources (PeopleWise Solutions Ltd.)
Ryan Chandra
Human Resources (PeopleWise Solutions Ltd.)
Ryan Chandra is a Chartered Professional in Human Resources (CPHR) with over 15 years of experience in progressive HR roles spanning industries such as Food Service, Warehousing, Financial Services, Post-Secondary Education, and Technology. With a Bachelor’s degree in Psychology, Ryan combines his understanding of human behavior with expertise in project management, technology implementation, and policy development to deliver practical, people-focused solutions.
Passionate about establishing initiatives rooted in core values, Ryan specializes in helping organizations optimize HR processes and foster workplace cultures that reflect their principles.
Fun Fact: Ryan has a fascination with astronomy and loves gazing at the stars and planets—but don’t ask him to name all the constellations; he’s better at spotting opportunities for growth than Orion’s Belt!
Joe Liang
Information Technology (impsquared)
Joe Liang
Information Technology (impsquared)
Joe Liang has more than 20 years of experience in the IT sector. He is an alumnus of BCIT, a graduate in both Information Technology and, more recently, Digital Marketing. His consulting firm focuses on providing IT solutions tailored for small and medium-sized organizations. Joe is known for his concise and effective communication regarding IT matters, often incorporating humor to foster a more relaxed atmosphere. With Joe’s presence, you will find yourself feeling more at ease with IT challenges.
Fun fact: Joe has played dodgeball competitively before. Twenty seasons, roughly ten years.
Our Dedicated Staff
Jane Reed
Program Coordinator - Connections Kids Club
Jane Reed
Coordinator, Children Programs
Jane has been with Connections for over 25 years, working in various capacities with children and youth. Currently, she oversees our four before and after school programs located in Richmond and West Vancouver. Before coming to Connections, Jane worked in many youth-oriented settings, both residential and nonresidential, in Ontario, Alberta and BC. Outside of work she enjoys volunteering, travelling and sports (both as a participant and as a fan).
Vince Shyong
Child, Youth, and Family Counselor - Richmond School District Alternate Programs
Vince Shyong
Social Worker at Richmond School District Alternate Programs
Vince is a social worker with over 25 years of experience. For the majority of his career, he has been an integral part of Connections Community Services and the Richmond School District Alternate Programs. His expertise lies in providing extensive support to youth dealing with a spectrum of challenges such as anxiety and mood disorders, substance use disorders, peer-related issues, and school refusal among others.
Vince also plays a pivotal role in the day-to-day operations of the alternate school, contributing significantly to coordination, program design, disciplinary interventions, and policy implementation. His influence extends to the creation of the innovative Street View Program, which offers Grade 11 and 12 courses to students requiring a different learning environment.
Mikki Ho
Team Lead - Blundell Connections Kids Club
Mikki Ho
Team Lead at Blundell Connections Kids Club
Hi everyone! My name is Mikki, and I’m the Team Lead at Blundell Connections Kids Club. I have been working with school-aged children for over 10+ years. I have a deep passion for working with this witty and energetic group—their curiosity inspires me, their behavior challenges me, and their cuteness melts my heart.
I graduated from Simon Fraser University as a multimedia artist. Since I was young, I’ve always loved working with children and connecting with people. Naturally, I pursued a diploma in Children and Youth Care at MTI Community College soon after. Additionally, I’ve completed a Multiple Intelligence Instructor course, which explored topics such as the enneagram, emotional quotients, adversity quotients, and relationship dynamics. These experiences have greatly enhanced my awareness of communication, interpersonal relationships, and self-growth.
Outside of work, I enjoy travelling, biking, kayaking, appreciating nature, and spending time with people. I’m passionate about cars, food, PoGO, and exploring diverse cultures. As a coffee addict, you’ll often find me in a cozy coffee shop, savoring a quiet moment to recharge.
I strive to live a simple and happy life while continuously learning and growing. I’m excited to go to work every day and look forward to sharing stories and experiences with everyone. Let’s always remember: be compassionate and kind. Cheers to life!
Sally Tam
Team Lead - Tait Connections Kids Club
Sally Tam
Team Lead at Tait Connections Kids Club
Hello, I am Sally, the Team Lead of the Connections Kids Club – Tait location. I have been in the childcare field for 10+ years. I’m a licensed Early Childhood Educator. I have been working with children since 2008. I joined Connections Kids Club back in 2019. I love having the opportunity to guide and teach little minds. There is no better feeling than knowing you have helped to brighten a child’s day and seeing their faces and expressions while they discover and learn new things. I enjoy partnering with both families, staff and children to create an environment that is warm, welcoming and inspiring. I ensure children’s safety and give them positive guidance and problem-solving skills on a daily basis. My role involves challenges which I am able to overcome. My goal will be to promote the physical, social, emotional, and cognitive development of each child.
Fun fact: Raising the future is messy, loud, and completely worth it
Kyla San Juan
Activity Worker - Connections Kids Club
Kyla San Juan
Childcare Activity Worker
Kyla is one of the Before and After School Care Workers who began at Connections Community Services Society as a volunteer in 2018. While obtaining her B.A. in English, Kyla learned and gained experience in youth work and education by previously working as a Behaviour Interventionist and a volunteer mentor at the Generations Homework Club, which has helped her immensely as a childcare worker. Kyla strongly believes that education expands beyond school and has first-hand experience witnessing the power of learning from the community, regardless of age. When Kyla’s not at work, she is also not at home and enjoys travelling and learning about the world and its different fascinations.
Anisha Sarana
Program Coordinator - Employment Program
Anisha Sarana
Program Coordinator, Employment
Anisha’s journey at Connections spans over four years, characterized by her unwavering dedication to youth empowerment and community support. Currently, as the Employment Program Coordinator, she plays a vital role with the Children’s Aid Foundation of Canada, overseeing critical projects such as the Youth Works Program, the Internship Program, and the Youth Mental Health Program, all crucial to the foundation’s mission of uplifting and supporting youth transitioning out of government care to thrive. Before joining Connections, Anisha worked as a frontline Outreach Specialist, where she focused on providing educational and employment opportunities to at-risk youth. Beyond her professional and volunteer pursuits, Anisha enjoys travelling and spending quality time with her family and her dog.
Lissy Liu
Activity Worker - Connections Kids Club
Lissy Liu
Childcare Activity Worker
My name is Lissy, and I am a Part-time Childcare Worker at Connections. Helping others is one of my biggest goals in life and something that I strive to do every day. Connections Kids Club allowed me to discover my passion for working with children, so I hope to contribute my ideas and experiences to create memorable and enriching adventures for the kids! I am also a huge fan of the outdoors and enjoy going on hikes. If I’m not on a hike, then you’ll find me with my nose in a book or drawing. I also enjoy learning new things, travelling to different places, and experiencing new cultures.
Jeannie Jacobson
Activity Worker - Indigenous Program
Jeannie Jacobson
Activity Worker - Indigenous Program
I am the Indigenous Program Assistant and have been with Connections for over a year now. I am Kwaguilth from Port Hardy’s Gwa’Sala Nation. I am a mother of 5 children, I have lived on the lower mainland for the last 13 years. As a mother I’ve had the joy of being a part of the community, attending programs provided by Connections Community Services Society and many others including most of the Native Friendship Centers on Vancouver Island and in the lower mainland, when my children were young – now I am apart of the team. To see the Indigenous Family program grow from the start has been my dream goal. Connections is a wonderful place to be working for with such a supportive team.
Nancy Truong
Team Lead - Cook Connections Kids Club
Nancy Truong
Team Lead at Cook Connections Kids Club
Hello! My name is Nancy and I have a strong passion for helping others. I went to Seneca College in Ontario for the Social Service Worker Program and through my placements, I was able to acquire experience working with children, youth, and seniors living in vulnerable communities. After graduating, I was able to work with adults living with mental illness through an internship. During the pandemic, I found myself working in a lot of daycares, gaining experience working with infants and toddlers. Finally after having my baby daughter, I became a youth leader at the Boys and Girls Club, working with preteens and youth. After relocating to British Columbia, I was fortunate enough to become Connections’ new Team Lead at Cook Connections Kids Club. My only goal is to have a positive impact on the kids and to see them thrive! Fun fact: I love to dance!
Fernanda Santana
Activity Worker - Connections Kids Club
Fernanda Santana
Childcare Activity Worker
Hello! My name is Fernanda (or just Fe) and I’ve been working in the before and after school program in Richmond since 2022. I enjoy spending time with the kids at the school, whether it’s playing Uno, participating in challenge games, going on nature walks, drawing, or even helping them with assignments! I learn a lot from them and I appreciate their kindness to each other and to us, the staff.
In university, I study Information Technology, and I have several hobbies such as crochet, dancing, doing puzzles, traveling, and watching movies and shows!
Fun fact about me: I’ve had many different pets, including dogs of different breeds, a cat, a tortoise, 2 rabbits, and 5 ducks!
Hanna Shimada
Activity Worker - Connections Kids Club
Hanna Shimada
Childcare Activity Worker
Hanna graduated with a Bachelor’s degree in Psychology from the University of British Columbia, with her coursework focused in developmental psychology. Her passion for nurturing young minds is demonstrated through her volunteer work with children in art and dance, as well as through her professional experience as a centre assistant in a coding program designed for kids. Captivated by the curiosity and creativity inherent in children, Hanna pursues her own creative outlets and keeps active by taking dance classes and exploring new trails for scenic hikes.
Ashna Chand
Activity Worker - Connections Kids Club
Ashna Chand
Childcare Activity Worker
Hello, my name is Ashna Chand. I currently work at Tait Elementary and have a graduate’s certificate in Criminology from KPU and will be going back to school in September to get my certificate in EDAS at KPU to hopefully run my own daycare in the future. I have two sisters, one older and one younger. In my spare time I love listening to music and spending time with my family and friends. My all time favourite thing is to drive around in my car or go to car shows to look at my dream car a Nissan GTR R35
James Waller
Activity Worker - Indigenous Program
James Waller
Activity Worker - Indigenous Program
I am an Indigenous Activity Worker and have been a part of the Connections Community for the last three years. I am Oji-Métis and part of the Anishinaabe Loon Clan. I am a third-year university student pursuing education in the Indigenous Teacher Education Program. I have grown up in Richmond and love every part of it. I’m excited to transition from coming to programs to helping run them. Connections has been an organization that has helped me connect with who I am over the past three years, and I hope I can help do the same for you.
Alia Yahya
Activity Worker - Connections Kids Club
Alia Yahya
Childcare Activity Worker
Hi! My name is Alia, and I am a student at SFU pursuing Education. I come from a small island in Africa called Zanzibar. A fun fact about myself is that I love to swim and travel. I have been to at least ten countries so far and hope to travel around the globe one day! Another of my favourite things is to go on long walks by the beach while watching the sunset with my friends.
Anna Rioux
Team Lead - Caulfield Connections Kids Club
Anna Rioux
Team Lead - Caulfield Connections Kids Club
Hi everyone! My name is Anna and I am a team leader at Caulfield Elementary School in West Vancouver! I am originally from Victoria, but recently completed my undergrad at UBC in psychology, focusing mostly on child development. I am hoping to do my Masters in Early Childhood Education in the near future. In my free time I love fashion, music, singing, and personal fitness!
William Poon
Group Facilitator – Intergenerational Connect Program
William Poon
Group Facilitator – Intergenerational Connect
William is a versatile graphic designer originally from Hong Kong, bringing with him a wealth of design expertise honed through UK design training. In addition to his design work, he serves as a part-time tutor, sharing his knowledge of packaging and branding with students at local design colleges. As a dedicated father of two, William has gained valuable childcare experience, further enriching his skill set. Outside of his professional pursuits, he finds joy in immersing himself in Japanese comics, staying active through swimming, and indulging his creative side through drawing. William comes to CCSS with a strong dedication to contributing back to the social services industry. He truly believes that it is a blessing to be able to help others and is always happy to connect with people from different generations.
Suki Chan
Activity Worker – Connections Kids Club
Suki Chan
Activity Worker - Connections Kids Club
I am a former nurse from Hong Kong, currently pursuing a diploma in Opticianry at VCC. With a strong passion for healthcare and helping others, I am dedicated to improving patients’ vision and overall well-being. Outgoing and adventurous, I enjoy hiking and meeting new people, always eager to explore the outdoors and build meaningful connections.
Divya Chandran
Activity Worker – Connections Kids Club
Divya Chandran
Activity Worker - Connections Kids Club
A detail-oriented professional with over five years of experience in educational support, specializing in streamlining communication and enhancing organizational efficiency. Skilled in bridging connections between stakeholders, resulting in effective placements and mutual satisfaction. Adept at creating positive, collaborative environments and maintaining clear communication channels. A dedicated graduate student seeking a role in teaching, committed to improving access to essential services and resources. Multilingual, enthusiastic, and driven to bridge gaps through effective organizational support and continuous learning.
Vanessa Diamond
Activity Worker - Indigenous Program
Vanessa Diamond
Activity Worker - Indigenous Program
Hey there! I’m Vanessa, and I’m a passionate advocate for accessible healthcare with both a bachelor’s and master’s degree in health-related sciences from UBC. For the past 10 years, I’ve been working with youth in a variety of settings—youth groups, developmental support programs, after school activities, etc.—helping to support their growth and well-being. It’s been such a rewarding journey, and I’m always excited about working with people and creating rewarding and inclusive activities for everyone.
When I’m not busy working, you’ll probably find me outdoors—whether it’s hiking with my dog, enjoying long walks in the park, or just soaking up the beauty of nature. I also love to unwind with a paintbrush in hand, creating colorful works of art, or getting lost in a good book. Life is all about balance, right?
I’m always looking for new ways to learn and grow, and I’m committed to making a positive impact, both in my community and in the world of healthcare. Looking forward to connecting with you all!
Ahrim Woo
Activity Worker - Connections Kids Club
Ahrim Woo
Activity Worker - Connections Kids Club
Mary Rose Cheng
Activity Worker - Connections Kids Club
Mary Rose Cheng
Activity Worker - Connections Kids Club
My name is Mary Rose Cheng. I am a graduate of Education Assistant Program of CDI College Richmond. I finished the program last June of 2023. I am currently working in Costco Wholesale Richmond as a full-time employee and also working in Connections Community Services Society as an On-Call employee in Children’s Program. My previous job in the Philippines was a nurse in the Pediatric Department in a 500-bed hospital. I served there for almost 5 years, making me more passionate and caring when dealing with kids. It has made me realise my love for kids and how I want to work with them gives me an inner sense of happiness and accomplishment. I am mad at dirt, really hate seeing dirty and disorganised areas or places, and seeing one makes me want to clean even more.
Venus Sethi
Business Development Manager - Internship
Venus Sethi
Business Development Manager - Internship
Venus Sethi is a Certified Management Accountant (CMA) with over a decade of experience in strategic financial planning, cost management, and resource optimization. Venus has a proven track record of delivering innovative solutions to maximize operational efficiency and community impact in mission-driven organizations. Currently pursuing a Post-Baccalaureate Diploma in Technical Management and Services at Kwantlen Polytechnic University, Venus leverages his industry expertise to develop sustainable strategies that align with organizational goals and foster long-term success. Venus is passionate about building relationships and creating meaningful change.
Fun Fact: Venus loves embarking on road trips, refining his snooker skills, and spending quality time with his loving wife.